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Improving the Belgian Ministry of Finance's tax claims system
Increased productivity and flexibility
Finance is one of the largest public service organisations in the Belgian Government. Amongst its many duties, the Ministry is responsible for tax collection and claims processing.
Challenge
The Belgian Ministry of Finance was becoming increasingly frustrated with their inefficient  paperbased tax claims processing system. They wanted a new system that would enable them to deal with taxpayers' claims more efficiently and effectively.
Solution
Getronics used FileNet technology to provide the Ministry with a complete, integrated solution for tax claims administration.
Benefits
  • Enhanced productivity
  • Improved efficiency
  • Increased flexibility
  • Effective management
  • Increased data security
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07 January 2009 (GMT)